Contact
We're here to help.
Whether you have a question about an order, need styling advice, or simply want to say hello, we'd love to hear from you.
We aim to respond to all emails within 1–3 business days.
Before You Reach Out:
You may find your answer in our Frequently Asked Questions, where we've covered topics including:
- Shipping & delivery
- Jewelry care
- Materials & craftsmanship
- Returns & exchanges
- Shop Pay
Customer Support:
Questions about orders, shipping, returns, or anything else? Email us at: hello@shopzoila.com.
Wholesale & Partnerships:
Interested in carrying Zoila or collaborating with us? Email us at: partnerships@shopzoila.com.
Thank you for being part of the Zoila world, we're grateful you're here!